RETURNS

The resources you purchase are delivered electronically. Unlike tangible items, you can't return a PDF, Word Document, or other file after it's been downloaded or accessed. For that reason, all sales of digital resources are considered final and nonrefundable.

I do understand that things don't always go as planned. If you've never downloaded or digitally accessed the resource, or if another exception applies, you may be eligible for a refund through TPT.